Delivery Policy
Shin Sun Mi Mart – Korean & Asian Grocery Store
Last Updated: March 2026
Shin Sun Mi Mart offers reliable grocery delivery across selected areas in the UAE. Our delivery system is designed to ensure product freshness, safe handling of chilled and frozen items, and efficient route planning.
1. Minimum Order Value
The minimum order value (MOV) for all orders placed through the Shin Sun Mi Mart e-commerce platform is:
AED 50.00
Orders below this amount will not be processed.
2. Delivery Fee
Delivery fees are calculated based on the order value.
|
Order Value |
Delivery Fee |
|
AED 50 – AED 99.99 |
AED 20 |
|
AED 100 and above |
Free Delivery |
3. International City Express Delivery
Customers located in International City (Dubai) enjoy faster delivery service.
|
Area |
Minimum Order |
Delivery Fee |
Delivery Time |
|
International City |
AED 50 |
Free |
Within 1 hour |
Delivery times may vary slightly depending on traffic and order volume.
4. Dubai Delivery Schedule
For deliveries across Dubai, orders are processed based on the following delivery windows:
|
Order Time |
Delivery Window |
|
8:00 AM – 12:00 PM |
12:30 PM – 4:30 PM |
|
12:00 PM – 4:00 PM |
4:30 PM – 8:00 PM |
|
After 4:00 PM |
Next Day Delivery |
Orders are scheduled according to route planning and delivery capacity.
5. Delivery Areas & Schedule
|
Location |
Delivery Days |
Order Requirement |
|
Dubai |
Daily |
Same-day delivery available depending on order time |
|
Sharjah |
Monday – Friday |
Order at least 1 day in advance |
|
Ajman |
Monday – Friday |
Order at least 1 day in advance |
|
Abu Dhabi |
Wednesday & Saturday |
Order at least 1 day in advance |
|
Ras Al Khaimah |
Tuesday & Thursday |
Order at least 1 day in advance |
6. Delivery Conditions
To ensure a smooth delivery process, customers are responsible for:
• Providing a correct delivery address and contact number
• Being available during the selected delivery time window
• Immediately storing frozen and chilled items upon delivery
If the customer is unavailable during delivery, the order may be rescheduled or cancelled.
7. Delivery Delays
While Shin Sun Mi Mart strives to deliver within the stated timeframes, delivery times may occasionally be affected by:
• Traffic conditions
• Weather conditions
• Large order volumes
• Operational or technical issues
If delays occur, our team will inform the customer as soon as possible.
8. Order Refusal or Rescheduling
Shin Sun Mi Mart reserves the right to reschedule or cancel delivery in cases where:
• Delivery address is incorrect or incomplete
• Customer cannot be reached at the time of delivery
• Delivery access is restricted
9. Service Improvement
We continuously improve our delivery services and may update delivery areas, schedules, or fees as our operations expand.
The latest delivery policy will always be available on our website.