Delivery Policy

Delivery Policy

Shin Sun Mi Mart – Korean & Asian Grocery Store

Last Updated: May 2026

Shin Sun Mi Mart provides reliable grocery delivery services across selected areas in the UAE. Our delivery operations are designed to maintain product freshness, ensure safe handling of chilled and frozen products, and provide efficient delivery scheduling for our customers.

1. Minimum Order Requirement

The minimum order value (MOV) for all orders placed through the Shin Sun Mi Mart online store is:

AED 50.00

Orders below the minimum order value may not be processed.

2. Delivery Fee

Delivery charges are applied based on the total order amount.

3. Dubai Same-Day Delivery

Customers within Dubai can enjoy same-day delivery service for orders placed before the daily cut-off time.

Delivery times may vary depending on traffic conditions, weather, and delivery volume.

4. Delivery Areas & Schedule

Delivery schedules may occasionally change due to operational conditions or public holidays.

5. Payment Methods

We currently accept the following payment methods:

• Cash on Delivery (COD)
• Card Payment Upon Delivery
• Online Bank Transfer

Online card payment services may be introduced in the future.

6. Delivery Conditions

To ensure smooth and accurate delivery, customers are responsible for:

• Providing a correct delivery address and contact number
• Being available during the delivery period
• Properly storing chilled and frozen products immediately after delivery

If the customer cannot be contacted or is unavailable during delivery, the order may be delayed, rescheduled, or cancelled.

7. Delivery Delays

While Shin Sun Mi Mart aims to deliver orders within the estimated schedule, delays may occasionally occur due to:

• Traffic conditions
• Weather conditions
• High order volume
• Operational or technical issues

If delays occur, our team will notify customers as soon as possible.

8. Order Refusal or Rescheduling

Shin Sun Mi Mart reserves the right to refuse, delay, or reschedule deliveries in cases where:

• Delivery information is incomplete or incorrect
• The customer cannot be reached
• Delivery access is restricted or unsafe
• Unexpected operational issues occur

9. Policy Updates

Shin Sun Mi Mart continuously improves its delivery operations and reserves the right to update delivery fees, schedules, service areas, and policies without prior notice.

The latest version of this Delivery Policy will always be available on our official website.